97.7% of our deliveries are on time…*

We appreciate that tool hire is often critical to your business but can be a frustrating experience – that’s why at ViC Group we have made it our mission to smash industry standards and put our customers first.

…97.7%* of our deliveries arrive on time – you can rely on us to deliver your order on time and in full… our hire team are available from 7am and we offer a same, or next-day delivery service.

…over 90%* of our collections are completed within 1 working day of the off hire – the industry standard is 3 days… we continuously monitor this KPI as exposure to theft, loss and lack of valuable space are just some of the outcomes of unused equipment being left on site for too long.

If you have important, deadline-driven projects requiring quality equipment choose ViC Group as your responsive and reliable tool hire partner.

Our service promise ensures that you benefit from:

Hassle Free Hire: – one direct phone number answered within 8 seconds by a live Hire Team member.

Innovation: – continuous investment in new technology and new equipment to improve our service offering.

Reliability: – 97.7%* of our deliveries are on time and our hire fleet reliability is consistently over 98%.*

Efficiency: – fast delivery, including same day if required and collection within 2 working days* of off-hire.

These core points are constantly monitored to ensure we are always improving and evolving with client needs.

*disclaimer – these figures are constantly changing, pretty much always improving!